Last updated: 1 September 2026
Herb Near You respects your privacy. This Privacy Statement explains how we collect, use, store and protect personal data when you visit herbnearyou.com, create an account, use our community features or contact us.
1. Who we are
Herb Near You operates herbnearyou.com and is responsible for the personal data described in this statement. If you have a privacy question or wish to exercise your rights, contact us at support@herbnearyou.com.
2. Personal data we may collect
Depending on how you use the website, we may collect your name, email address, telephone number, account and profile details, messages you send us, information you submit through contact, registration or community forms, and information connected with cafe directory searches or listing requests.
We may also collect technical and usage information, such as device and browser details, IP address, pages viewed, referring pages, cookie preferences and analytics events.
3. Why we use personal data
We use personal data to operate and improve the website; create and manage accounts; provide community and directory features; respond to enquiries; maintain security and prevent misuse; understand how visitors use the site; and comply with legal obligations.
We process data where this is necessary to provide a requested service, with your consent where required (including for non-essential cookies), for our legitimate interests in operating and securing the website, or to meet a legal obligation.
4. Cookies and measurement
We use essential cookies to make the website function and to remember your privacy choices. Where you allow it through the cookie settings, we may use Google measurement technologies to understand site usage and improve our services. You can change or withdraw cookie preferences through the cookie settings on the website and can also manage cookies in your browser.
5. Sharing data
We do not sell personal data. We may share data with service providers that help us host, secure, maintain or measure the website, or provide email and other website services. They may only process information where necessary to provide those services or where required by law.
6. International transfers
Some service providers may process data outside the European Economic Area. Where this happens, we use appropriate safeguards required by applicable data-protection law.
7. How long we keep data
We keep personal data only for as long as needed for the purpose for which it was collected, to meet legal, accounting or security requirements, or to resolve a dispute. Account information is generally kept while your account remains active. Contact and support information is kept only as long as reasonably necessary to handle the request and maintain appropriate records.
8. Security
We use reasonable technical and organisational measures designed to protect personal data. No online service can guarantee absolute security, so please do not send sensitive information unless it is necessary.
9. Your privacy rights
Subject to applicable law, you may request access to, correction of, deletion of or restriction of your personal data. You may object to certain processing, request data portability where applicable, and withdraw consent at any time where processing is based on consent. To make a request, email support@herbnearyou.com. You may also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
10. Age and responsible use
Herb Near You is intended for adults. We do not knowingly collect personal data from anyone under 18.
11. Changes to this statement
We may update this Privacy Statement when our services, data practices or legal requirements change. The latest version will always be available on this page, together with its updated date.
12. Contact
For privacy questions or requests, contact: support@herbnearyou.com.